Please note that the orders are non-refundable as they are custom made. Garters and belts are custom made to your measurements, veils are custom made in tulle color, comb color or length to match your dress. Headpieces are custom made in the color of wire, crystals or fabric. Thank you for understanding.
If you are not pleased with some particular thing about the item, you can send it to me and I will fix it with no extra charge.
If you had 30 working days (for garters and belts)/ 50 working days (for veils and headpieces) before wedding day and the item was not delivered in time before the wedding day, I will refund you after you returned the item, it should be returned not damaged and new. All shipping costs are paid by the buyer. I will refund the price of the item minus shipping cost as soon as I receive the item.
Package counted lost after 30 days from the day of shipping. Please contact me for refund if the package got lost. I will refund the price of the item minus shipping cost.